Privacy Policy

We do not share sell, or disclose to a third party, any personally identifiable information collected at this site.

Here is a list of the information we collect, and why it is necessary to collect it:

Basic identification and contact information, such as your name and contact details.

This information is used:

  • to provide you with the services which you request;
  • to maintain our accounts;
  • for billing;
  • to enable us to answer your enquiries;
  • for verifying your identity for security purposes;
  • for marketing our services and products;
  • to help make our web site as useful to you as possible;

We capture traffic on our site, through the use of ‘cookies’, to help us understand user preferences and activity on our web site.  We do not provide your information such as email addresses or any other personal details to any other parties for commercial purposes.

Your domain name and e‑mail address

You are recognised by our servers and the pages that you visit are recorded. This information is used:

  • in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
  • to send you news about the services to which you have signed up;
  • to tell you about the range of our services.

Security of information, including credit card details

This information is used to obtain payment for goods and services you have ordered from us. This information is taken through a page certified as secure.  You will note that this page has a web address starting “https”, not “http”.  The additional “s” denotes its secure status. Such information is automatically encrypted as soon as you confirm it, and it passes in encrypted form to our contracted merchant service provider, who automatically arranges the transfer from your bank account to ours.

We will contact you via email to respond to inquiries, confirm your purchase, notify shipping details etc.  We will only contact you by phone if you ask us to or we need to confirm credit card details to protect against fraud.

Spam and Unsubscribe

Lobo Luxe does not spam.

If you choose to be part of the newsletter update service your information will be kept securely by Lobo Luxe, if for any reason you decide you would like to unsubscribe you can easily do so by clicking the unsubscribe link in our newsletter.